Cattle Ear Tag Return Policy
No Returns / Exchanges:
Due to the specialized nature of these satellite devices, they cannot be returned once purchased. The warranty coverage is the sole protection provided for these items. We do not accept returns or exchanges for these specific devices, under any circumstances.
GSatSolar / GSatRancher / Cattle GPS Ear Tag Warranty:
Warranty Period: 1 Year
Coverage: This warranty covers any defects in material or workmanship under normal use during the warranty period. We will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance.
Exclusions: This warranty does not cover any problem that is caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship. This includes issues resulting from modifications, misuse, or damages incurred by the user.
Given the unpredictable nature of satellite communication, we cannot guarantee the exact number of reports. For instance, if you opt for 6-hour updates, please note that occasional disruptions may occur due to factors such as satellite positioning and weather conditions. These variables can occasionally hinder the successful communication between the device and the satellite. If your device misses position updates, please be aware that this does not constitute a defective device.